In the shop / В магазине

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Customer: Excuse me. Can you
help me? Shop assistant: Yes madam? Customer: I bought this jacket
yesterday and it doesn’t fit.
Shop assistant: Do you want to try a
different size? Customer: No, I’d like a refund. Shop assistant: Have you got your receipt? Customer: Yes. Here it is. Shop assistant: OK. So that’s 150 euros. Here you are.
Shop assistant: Can I help you? Customer: Yes. I bought this DVD player last week and it doesn’t work. Shop assistant: I see. Have you got your receipt?
Customer: Yes. I have. Can I
exchange it for another one?
Shop assistant: Of course. Just a
moment. Here it is. Customer: Thanks very much.